FAQ

Q?

What Is The Turnaround Time For My Photos?

A.

While we try to finish your photos in a timely fashion, we also want to provide the absolute best quality possible. For most events photos are finished within 2-3 days, and for weddings 5-6 days. While these estimates are very safe, we usually complete your photos sooner.

Q?

Can I Have My Finished Photos Delivered Online?

A.

Yes. We provide all our customers with an "online album" with a private password to login and download all photos. This is only for you "the customer" to view. We provide this service with all our packages.

Q?

Can I Order Prints With Faymus Media™?

A.

Absolutely! We have a very impressive print ordering service that is available from within the "online album" we provide you. When you login to the online album just select the pictures you want to order prints for. You can customize, crop, and a edit your photos. You can then choose from hundreds of different sizes (wallets, 4x6, 5x7, 8x10, 8.5x11, wall canvas, t-shirts, mugs, hats, albums) and much more! They are delivered right to your door, and you can choose different delivery methods.

Q?

Can I Customize My Event/Wedding Photography Packages?

A.

Absolutely! We will customize a package that fits you 100%.

Q?

What Quality Video Does Faymus Media™ Provide?

A.

We provide Full 1080p HD. We also can provide 720p, and standard definition if requested.

Q?

What If I Book My Event/Wedding & I Have To Change The Date?

A.

That is no problem. If you have to change the date of your event/wedding, contact us as soon as possible to provide us with the new date.

Q?

Once I Book My Event/Wedding Date Is That Day Guaranteed?

A.

Yes. Once you book your event/wedding with us that day is yours.

Q?

What Are The Requirements To Book My Event/Wedding?

A.

Once we have found the right package and price for your event/wedding we will email you an invoice and contract. You can mail them back with a check/money order, or you can checkout with our secure online payment. We require a 50% deposit to book the event/wedding.

Q?

How Can I Book My Event/Wedding?

A.

You can contact us from the "Contact Us" page providing us with the date and information about your event/wedding. You may also contact us by phone or email from the contact page. We will work with you to provide the best package for your event/wedding.

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